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#45766 by Craig
Sun Feb 07, 2010 9:24 am
I've testing all of this from outside the network (using logmein). I feel like I'm frustratingly close to an answer here. I'd really like to keep ooma before the router to handle the QoS. Is it possible that ooma is stripping the port number from the request?
#45777 by johninc
Sun Feb 07, 2010 10:01 am
I'm not sure what you're doing here. You don't forward DNS to an IP, you forward an IP with port, in this case the camera's IP and the port it uses. In the name box you can put anything, like CAMERA. In the port boxes, you put the camera's port. In the protocol box, you can just say BOTH. And in the IP box, the camera's IP. This forwards the camera to the wan side of the router. With the router in the DMZ, you should be able to reach it from outside your network.

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John
#45784 by Craig
Sun Feb 07, 2010 10:25 am
Okay, this is what I'm doing: I have the camera getting an IP address based on its MAC address - 192.168.1.50. The camera is set to use port 2945. In the router, I set up a port forward for that particular port and IP address (UDP & TCP). (Dyndns defaults to use port 80?) Ooma IP address is 172.27.35.1 - DHCP start/end & DMZ are all 172.27.35.10 - so the router is forced to take 172.27.35.10. I have dyndns updater on this computer, it's verified to be updating correctly. From outside the home network, I go to site.dyndns.org:2945 and nothing happens, it just times out. This whole process works without ooma in the mix.
#45786 by johninc
Sun Feb 07, 2010 10:43 am
Does it work using the IP instead of the DNS name? You can go to whatismyip.com to get your IP, then put that in your browser followed by the port, something like 201.201.201.50:1234.
#45792 by murphy
Sun Feb 07, 2010 11:03 am
Do you also have IP address 172.27.35.10 in Ooma's DMZ entry so it knows to pass the request on to the router?
Alternatively you can do a single port forward of the port in Ooma but you forward it to the routers address, not the camera's address. Only the router forwards to the camera.
#45795 by johninc
Sun Feb 07, 2010 11:06 am
murphy wrote:Do you also have IP address 172.27.35.10 in Ooma's DMZ entry so it knows to pass the request on to the router?

He said he did in the first post.
#45807 by Craig
Sun Feb 07, 2010 11:48 am
johninc wrote:Does it work using the IP instead of the DNS name? You can go to whatismyip.com to get your IP, then put that in your browser followed by the port, something like 201.201.201.50:1234.

No, it doesn't work using the WAN IP address. I tried that, should have mentioned it. Of course, it works using the local address from within the network.

murphy wrote:Do you also have IP address 172.27.35.10 in Ooma's DMZ entry so it knows to pass the request on to the router?
Alternatively you can do a single port forward of the port in Ooma but you forward it to the routers address, not the camera's address. Only the router forwards to the camera.

Yes, I have the DMZ entry as noted. But what about the single port forward on the Ooma? I just tried to forward port 2945 on UDP & TCP to 172.27.35.10. That's what the router thinks its WAN IP address is. Is that the right thing to put in there? Of course, it thinks its local IP is 192.168.1.1, but ooma won't accept that. Does it matter what port I'm trying? I just picked something at random.
#45809 by johninc
Sun Feb 07, 2010 12:05 pm
Yes, I have the DMZ entry as noted. But what about the single port forward on the Ooma? I just tried to forward port 2945 on UDP & TCP to 172.27.35.10. That's what the router thinks its WAN IP address is. Is that the right thing to put in there? Of course, it thinks its local IP is 192.168.1.1, but ooma won't accept that. Does it matter what port I'm trying? I just picked something at random.

Whatever you're trying to say there, don't do it. The DMZ takes care of all the forwarding from the router to the ooma. I did some research and found that somebody with a camera solved this problem by changing the forward from "both" to "TCP". I don't know why that worked, but it's worth a shot.

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John
#45812 by Craig
Sun Feb 07, 2010 12:31 pm
I removed the port forwarding from ooma, it wasn't working anyway. I tried the cameras with UDP and TCP individually, no luck. Very strange. From all the other posts I've read, and all the help I've been given here, it seems as though I have all the bases covered. It's looking like I'll have to choose between ooma's QoS and remote viewing of the cameras.

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