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#44387 by garys
Fri Jan 29, 2010 8:35 am
I have an Ooma telo and a HP 6310 fax. I can send faxes but I cannot recieve them. I have read these forums and entered the suggested settings ones and still cannot recieve. These are the settings I have done

Baud 9600
ECM Off
Fax rings to P/U 2
Enabled fax in My Ooma

Do I need to try to enter *99 as my phone number in fax machine as I do to send? I have it set to 1(000)000-0000, 1 area code and phone number.

Fax/Phone is hooked up thru a splitter.

Any help would be very much appreciated.

Gary
#44389 by murphy
Fri Jan 29, 2010 8:39 am
Log into my.ooma and go to preferences phone numbers.
Click on your phone number and check the fax box.
#44393 by garys
Fri Jan 29, 2010 9:03 am
I have checked fax enabled box in my.ooma

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