Need extra help installing your Ooma Hub or Telo system? Let us know.
#43510 by vrunda
Sat Jan 23, 2010 7:55 am
Recently installed Ooma telo.

I am using comcast modem and netgear router. The printer is connected to the same computer as the Ooma device (IP: 172.27.35.1) whereas other computers on the network still have the router's IP (192.168....). Now the printer is not available to other computers on the network. How can I rectify this?

Please help!!
#43513 by murphy
Sat Jan 23, 2010 8:01 am
It sounds like your ooma is behind your router. Connect your computer to the router also and leave the ooma home port empty. If you don't have enough LAN ports on the router, switches are inexpensive and will solve the problem for you.
#43516 by vrunda
Sat Jan 23, 2010 8:18 am
Just connected the ooma device between the modem and router and it worked.

But, what do you mean leave the 'ooma home port empty'? I connected the modem on the 'to internet' port and the router on the 'home network' port. and it works.

Thanks
#43517 by murphy
Sat Jan 23, 2010 8:22 am
vrunda wrote:Just connected the ooma device between the modem and router and it worked.

But, what do you mean leave the 'ooma home port empty'? I connected the modem on the 'to internet' port and the router on the 'home network' port. and it works.

Thanks

My assumption was wrong. You have the ooma in front of the router.
Never mind! :)

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