cannot make OUTgoing calls

[5124250979]

Hi

I just connected my Ooma Telo and I utilize my Vonage DLink Adapter as it is a wireless router.

The setup is as follows:

My Ooma Telo is connected to the modem

My Vonage adapter is connected to Ooma Telo.

My Homephone is connected to Ooma Telo Phone port.

I can receive Incoming calls, However I cannot make outgoing calls.. I just hear a Busy tone after dialing any number.

But when I tried switching my Homephone to the Vonage Adapter I can make outgoing and receive incoming calls with no problem but its my Vonage number (which I still have to disconnect by tomorrow)

Anybody have ideas?

[Groundhound]

Are you dialing 10 digits?

[5124250979]

yes Im dialing 10 digits starting with area code..

[shedberg]

I had issues around that time as well. Don;t know if it was all of Ooma or just part of it but mine is working now for me.

[5124250979]

Now I figured it out.. When I tried adding 1 to the phone number like 1-512-222-3345 I was able to make a call..

But that is still weird, Im in the US but I dont think its convenient adding 1 to the nos.

I hope ooma fixes this glitch soon.

[murphy]

Now I figured it out.. When I tried adding 1 to the phone number like 1-512-222-3345 I was able to make a call..

But that is still weird, Im in the US but I dont think its convenient adding 1 to the nos.

I hope ooma fixes this glitch soon.

Do you have 10 digit dialing enabled in your my.ooma account?

[Tony]

Login to your account at http://my.ooma.com

click on Preferences / System, check option "Enable 10-digit dialing", then click on "Save"

Note: With this feature enabled, you may experience 4-5 second delays before your call is placed when dialing local calls with 7 digits (if allowed in your area).
You can avoid this delay by pressing # immediately after you dialed the destination number, or by disabling 10-digit dialing.

[5124250979]

Thanks guys esp to Tony for the tip.. Its working A-OK now.. Now atlast my phone is free!!