Need extra help installing your Ooma Hub or Telo system? Let us know.
#40375 by teloooma2
Tue Jan 05, 2010 6:58 pm
After positive activation and initial installation (modem->router->Telo) I was able to make one phone call. Next, the Telo started blinking red and disconnected from the ooma server. Since than I was not able to make the unit to work. I think the system went thru the upgrade. The device status is Rev: 1.32342

The current scenario is as follow. The telo connects to the internet via router, where it is setup in the DMZ. The ooma setup screen verifies, that the telo sees the internet, however the telo does not sinks into the ooma Core. Here is what the Telo says:
Your ooma Network is Registering, please wait...
Internet: Connected
Oama Core: Detecting...
Phone Line: Connected
------------------------------
Ooma Services

Phone Setup: We are waiting for your phone to be configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
**********************************

NETWORK:
MODEM: Connected
HOME: Connected

OOMA Tunel: Disconnected

SErvices:
Telephony: Running
DNS: Running
Web Server: Running
VPN: Running


Lever 3 technical support supposed to contact me ... and so far I did not hear from them....

Who is online

Users browsing this forum: No registered users and 13 guests