I know there are a lot of folks using this forums to get information before they make that step to using this service. I know I was here everyday for weeks before I got my Telo. Unfortunately, the reality is that ALL forums tend to have mostly people who are having problems and need solutions. That tilts the forum to mostly negative threads.
For the record. Except for a lost request by Ooma to port my current number, which delayed the process about three weeks, I have had nothing but great results with this product. I was finally ported about three days ago and all works perfectly - caller ID, incoming/outgoing calls, call clarity, voice mail etc. Ooma's customer service needs "work" but these forums, in my opinion, make up for that. The Ooma guys who work the forums have, in most cases I've seen, done a great job in helping everyone who has problems.
If you're on the fence about getting this service, do it. I know I'm looking forward to losing my monthly $39 Qwest landline
bill. The same "wonderful" folks who charged me $150 for a 20 minute service call a few months ago.
For the record. Except for a lost request by Ooma to port my current number, which delayed the process about three weeks, I have had nothing but great results with this product. I was finally ported about three days ago and all works perfectly - caller ID, incoming/outgoing calls, call clarity, voice mail etc. Ooma's customer service needs "work" but these forums, in my opinion, make up for that. The Ooma guys who work the forums have, in most cases I've seen, done a great job in helping everyone who has problems.
If you're on the fence about getting this service, do it. I know I'm looking forward to losing my monthly $39 Qwest landline
bill. The same "wonderful" folks who charged me $150 for a 20 minute service call a few months ago.