Switch from sharing landline

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curtl
Posts: 17
Joined: Mon Dec 28, 2009 5:32 pm

Switch from sharing landline

Post by curtl » Mon Dec 28, 2009 5:35 pm

I accidentally set my system up to share the landline, which I didn't mean to do. Now, it only works if the landline is connected, and if I use the phone connected to the hub, it sometimes gives me the ooma dial tone, and sometimes the landline.

I was never assigned a new phone number, so I don't think it even is working through the hub, as if I disconnect the landline, the tab blinks red until I plug it back in. When plugged in, it is blue.

I figured there would be an easy way to switch this setting in My Ooma, but I can't seem to find it.

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Switch from sharing landline

Post by murphy » Mon Dec 28, 2009 5:36 pm

The only way to remove the integration of your land line is to call customer support.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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