Suggested connection per the manual is modem->Ooma->router->computer. Try that. You may be getting conflicts with the router, especially if you have security enabled! Going right after the modem and before the router avoids these conflicts.jhu wrote:Hi Murphy, Thanks a lot for your suggestion ! I connected a computer to the home network on the ooma telo, but there was no internet connection. I tried to connect the computer to the router, the internet connection works fine. So it seems that network inside the ooma telo got problem. Any suggestion will be highly appreciated !
Currently, the connection is:
Cable Modem (comcast internet) -> router -> internet on Ooma telo
-> computer (Home network on ooma telo)
1 and 2 would be the only lights on . OOma was good about sending a new Telo with paid return shipping included.I'm guessing
some of the units are having quality control issues, mine was only about two and a half months old and went out after a power
outage even though it's plugged into a battery backup surge suppressor.
So far I am very disappointed in Ooma and wish I had never changed from Vonage.