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#33734 by stanl
Tue Nov 17, 2009 7:23 pm
Just installed an Ooma Hub. I can receive calls but can't dial out local/203 calls. Keep getting message that I now need to dial area code when dialing local calls - even when I do include the area code. Area codes for local calls is a new requirement launched last week in CT for area code 203. For some reason can the Hub not support the requirement??
#34463 by polytron
Mon Nov 23, 2009 7:12 pm
When I signed up for Ooma this past weekend I used my landline # with DSL and had the same issue. I contact technical support and they did not know what to do. I was able to call out of state with no issue's but when I called any number in Connecticut I got the message that you must dial an area code to complete the call. Technical support suggested using an Ooma telephone #. So I switched from my landline # to the Ooma phone # and now I have no issues. The phone # given to me is a Connecticut # and now I am able to make phone calls in state with no issue. The funny part is I can make the calls without dialing an area code.
I plan on porting my home # so I don't see any issues since the number given to me by technical support is going to be temporary.
I hope this information helps.

Manny

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