Hello!
This is very frustrating and amusing at the same time. Every 30 minutes, at exactly the top of the hour and at exactly the 30s, there is an incoming call on my integrated landline number. When I pick up, all I hear is a dialtone. When I don't pick it up it leaves a 7-8 second voicemail. Oh, did I mention it does that EVERY 30 MINUTES?
I activated my new Telo for the first time last night and chose the landline integration. No porting request pending. So, not only is technical phone support unable to help me with my little problem of the phone ringing every 30 minutes, I have now been told twice that I should I call my local telco about the lack of incoming CallerID on my integrated landline (another issue I am having). Looking here at the forum, Ooma is clearly admitting that there is a known issue about incoming CallerID not working in those situations but the support guys on the phone keep telling customers a different story. Not only that, apparently there is not even an ETA to fix that issue. I know that I would't have ordered Ooma had I known that one of the most important features to me is not working.
Back to the other, even more pressing issue of getting these annoying phone calls every 30 minutes. Is there somebody here that has heard of this or has some tips while I wait for a "Level 2 or Level 3" tech to call me back within "the next one or two days" (quote from phone tech support)? The incoming CallerID shows "unknown" and my voicemail inbox tells me that the voicemail is from my own (Ooma integrated) landline phone number. I am ready to unplug the whole thing until this gets resolved because the issue is so annoying and Ooma support has been useless so far.
Sorry for the rant but I had high expectations for this Ooma Telo thing.
This is very frustrating and amusing at the same time. Every 30 minutes, at exactly the top of the hour and at exactly the 30s, there is an incoming call on my integrated landline number. When I pick up, all I hear is a dialtone. When I don't pick it up it leaves a 7-8 second voicemail. Oh, did I mention it does that EVERY 30 MINUTES?

I activated my new Telo for the first time last night and chose the landline integration. No porting request pending. So, not only is technical phone support unable to help me with my little problem of the phone ringing every 30 minutes, I have now been told twice that I should I call my local telco about the lack of incoming CallerID on my integrated landline (another issue I am having). Looking here at the forum, Ooma is clearly admitting that there is a known issue about incoming CallerID not working in those situations but the support guys on the phone keep telling customers a different story. Not only that, apparently there is not even an ETA to fix that issue. I know that I would't have ordered Ooma had I known that one of the most important features to me is not working.

Back to the other, even more pressing issue of getting these annoying phone calls every 30 minutes. Is there somebody here that has heard of this or has some tips while I wait for a "Level 2 or Level 3" tech to call me back within "the next one or two days" (quote from phone tech support)? The incoming CallerID shows "unknown" and my voicemail inbox tells me that the voicemail is from my own (Ooma integrated) landline phone number. I am ready to unplug the whole thing until this gets resolved because the issue is so annoying and Ooma support has been useless so far.
Sorry for the rant but I had high expectations for this Ooma Telo thing.