Features usable while waiting for number to port?

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morpwrr
Posts: 2
Joined: Tue Nov 10, 2009 11:35 am

Features usable while waiting for number to port?

Post by morpwrr » Tue Nov 10, 2009 12:01 pm

Hi,

New to Ooma and have a question. I am porting my number so am using the existing landline hooked to the Ooma while waiting. When a call comes in, it will go to Ooma's voice mail, but the other feature I like is the multi-ring which does not seem to work even though I have it selected. Will I have to wait until my number is ported and truly an Ooma number before that feature works?

Thanks,

Dante R

Re: Features usable while waiting for number to port?

Post by Dante R » Tue Nov 10, 2009 12:34 pm

You will either have to wait for the port or you can call in and get an ooma number (keeping the land line seperate), then those features would work.

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Leeway
Posts: 933
Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: Features usable while waiting for number to port?

Post by Leeway » Tue Nov 10, 2009 2:51 pm

morpwrr wrote:Hi,

New to Ooma and have a question. I am porting my number so am using the existing landline hooked to the Ooma while waiting. When a call comes in, it will go to Ooma's voice mail, but the other feature I like is the multi-ring which does not seem to work even though I have it selected. Will I have to wait until my number is ported and truly an Ooma number before that feature works?

Thanks,
You are porting, so you should have gotten a temporary number from Ooma when you activated. Your landline will operate just as it always did when using your landline number until it is ported.

Using your temporary Ooma number should be giving you the Ooma features. Your callers would need to use that temporary number until the porting is complete.

Have a friend call you on the temporary number to test the multi ring.

morpwrr
Posts: 2
Joined: Tue Nov 10, 2009 11:35 am

Re: Features usable while waiting for number to port?

Post by morpwrr » Mon Nov 16, 2009 9:29 am

Thanks for the info, but I did not get a temporary number from Ooma until my number ports. It's no big deal, I can live without the multi ring until it ports, just wanted to make sure that I was understanding it correctly.

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Leeway
Posts: 933
Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: Features usable while waiting for number to port?

Post by Leeway » Mon Nov 16, 2009 4:55 pm

morpwrr wrote:Thanks for the info, but I did not get a temporary number from Ooma until my number ports. It's no big deal, I can live without the multi ring until it ports, just wanted to make sure that I was understanding it correctly.

If you did not select a number when you activated, how are you logging into the forums?

That is the number I call "temporary"...

Donna

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: Features usable while waiting for number to port?

Post by tommies » Mon Nov 16, 2009 6:29 pm

I was in the same situation before, and I log in with my number that's getting port over.
tommies

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