Does 2nd phone number drop off after Premier trial?

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dxt55
Posts: 31
Joined: Fri Oct 09, 2009 11:24 pm

Does 2nd phone number drop off after Premier trial?

Post by dxt55 » Sat Nov 07, 2009 12:40 pm

I started with a new number to test the Ooma service and then ported over my number. The ported number took over as primary but the number I got from Ooma is still there. I assume this is because I am still under the Premier trial and can have 2 numbers? So my question is...will the Ooma-provided number automatically drop off when the Premier trial ends? Or will I get charged for a 2nd number if I don't call to have it removed before the Premier trial is over?

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: Does 2nd phone number drop off after Premier trial?

Post by tommies » Sat Nov 07, 2009 9:30 pm

If you signed up on Oct 1st or later, you need to cancel the Premier or Ooma will change you a monthly $9.99 for it.

If you signed up on Sep or earlier--like myself--the Premier will drop after the free trial ends.
inrame wrote:fyi... here is a link to the knowledge base about this very subject... https://www.ooma.com/support/knowledgeb ... ial-period
My guess on Oct 1st as the cut off date base on the date of the new ToC. Be safet to check out the link above.
tommies

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