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#31669 by dxt55
Sat Nov 07, 2009 12:40 pm
I started with a new number to test the Ooma service and then ported over my number. The ported number took over as primary but the number I got from Ooma is still there. I assume this is because I am still under the Premier trial and can have 2 numbers? So my question is...will the Ooma-provided number automatically drop off when the Premier trial ends? Or will I get charged for a 2nd number if I don't call to have it removed before the Premier trial is over?
#31736 by tommies
Sat Nov 07, 2009 9:30 pm
If you signed up on Oct 1st or later, you need to cancel the Premier or Ooma will change you a monthly $9.99 for it.

If you signed up on Sep or earlier--like myself--the Premier will drop after the free trial ends.
inrame wrote:fyi... here is a link to the knowledge base about this very subject... https://www.ooma.com/support/knowledgeba ... ial-period


My guess on Oct 1st as the cut off date base on the date of the new ToC. Be safet to check out the link above.

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