Converting Phone line+DSL to ooma: What are the steps?

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germ
Posts: 16
Joined: Sun Nov 01, 2009 2:49 pm

Converting Phone line+DSL to ooma: What are the steps?

Post by germ » Fri Nov 06, 2009 10:07 pm

I am ready to convert my analog phone line+DSL to ooma. But I am not sure what is the right sequence. I want to port my current number and completely remove the analog phone line. Therefore I need to "disassociate" the phone line from the DSL line: I need "dry loop" DSL. But which one do I do first: Ask AT&T for dry loop (and what happens then to my existing phone number?) or install the ooma first and ask ooma to port the number?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Converting Phone line+DSL to ooma: What are the steps?

Post by Groundhound » Fri Nov 06, 2009 10:47 pm

I think separating the number from DSL (converting to dry loop) has to happen before you complete a number port, because porting generally causes automatic closing of the customer's phone account with the losing carrier.

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