Here is the sequence of events that occur with my scout:
1) scout wall port is plugged into the wall plug
2) scout phone port is plugged into the phone
3) when I plug in the scout the following happens
a) ooma tab turns solid red
b) first row of buttons turns solid red
c) first row of buttons turns off and second row of buttons turns solid red
d) second row of buttons turns off and bottom row of 4 buttons turns solid red
e) bottom row of buttons stays solid red and so does ooma tab
NOTE: ooma tab on hub is blue
NOTE: I can hear ooma dial tone on phone connected to scout
NOTE: If I unplug scout from wall plug and plug phone in directly I can hear ooma dial tone so it tells me this line is connected to the hub.
I'm not sure what else to do in order to get the scout to work. Any suggestions?
The DSL signal can not be on the same wires that connect the hub's wall port to the scout's wall port.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
CORRECTION: Actually, upon reading >"NOTE: If I unplug scout from wall plug and plug phone in directly I can hear ooma dial tone so it tells me this line is connected to the hub."
Seems like you have hooked up your Hub "Phone" port to the Wall Plug. This is not the correct configuration to work with the Scout. It's ok to do it this way in order to have the whole house with a Ooma Dial Tone, but the Scout only works with the Wall port to the Hub Wall Port (not Phone Port on the Hub).