I just got my OOMA Telo about a week ago. The thing work great, customer services were very disappointed to say the least. After I disconnected the telephone wire from the phone company connected to my house, and connected the wall output to my wall jack, there is no dail tone on any telephones in my house. However, when I switch the to the PHONE output on the telo, there is dail tone on every telephones in my house. To make the story short, There is no signal coming from the WALL output on the OOMA telo. I called CS numerous times, they weren't able to help me fix the problem at all. Is anybody out there experience the same problem? How do you fix it?
Thank you for reading my post
And lest we forget, welcome to ooma and to the forums - you're going to like it here!
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
You must use the "phone" port to supply dial tone to individual phones or to other phones in your house. If you have a phone plugged into the "phone" port already, You can remove it and plug in a splitter, plug the phone into one port on the splitter and plug the other splitter port into an existing jack. That way you'll not only supply the phone but all of the jacks in your house.markyb wrote:Is it advisable to attach the jacks from the house wiring to the "wall" jack of the hub? I'm using a phone located right next to the hub, plugged into the "phone" port, and I'd like to feed the other jacks in the house off of the Ooma. Before I do this I will disconnect a line from my cable modem(Comcast digital voice) to my wall jacks....
Lifetime Premier Subscriber