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#25793 by bt5
Mon Oct 12, 2009 5:30 pm
Recently purchase Telo. I am porting my old number and while this is taking place I am trying to install Telo with my Vonage router. Vonage is still active until the porting is complete. I used Option 2A as recommended with Quick set up guide. In step 4 when I plugged the phone into WALL port of Telo I had a red logo. When I connected the phone into phone port I could make calls. But, calls would not come into the phone. Instead, the in coming calls were sent to my vonage voice mail.. How do I set up Telo while Vonage is still active.

I appreciate any ideas....brian
#25943 by hpepper
Tue Oct 13, 2009 11:52 am
bt5 wrote:In step 4 when I plugged the phone into WALL port of Telo I had a red logo. When I connected the phone into phone port I could make calls.


The wall port of the Telo is only to integrate a land-line into the Telo. The Phone port should be used for telephone sets. If you don't have a separate landline (Real landline - not Vonage) then nothing should ever plug into the telo Wall port.

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