What's more, when connecting to the Telo's Home port directly via DHCP and navigating to setup.ooma.com, it shows that it is still trying to establish an Internet connection, and I'm unable to route through it to the Internet when in this state. If a blue flashing Ooma logo meant that it were downloading a firmware update, I'd expect the unit to report that it were successfully connected to the Internet on its setup web interface. I'd also expect to be able to route through it from my home network.
While I work with Ooma support on this I've had to switch back to my Hub, as it works fine with an identical network setup. Anyone else see this problem, and get a solitary flashing blue Ooma logo? At this point I'm wondering if I have a faulty unit. Hopefully not - but the behavior I'm seeing doesn't seem to be listed anywhere in the setup guide.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Does a flashing blue Ooma logo mean that it's successfully connected to the Internet and is downloading a firmware update? What I don't quite understand is why the on-board web server at setup.ooma.com reports that it is still trying to establish an Internet connection when in this state, which according to the setup guide should be indicated by flashing trash can / send-to-voicemail icons. Looks like some inconsistency here.
Getting the Hub up and running originally was a breeze, so it's disappointing that the Telo is causing me so many issues. Maybe I'll just stick with the Hub - seems a shame though.
In the advanced menu Change the .35 to .36 in all the ip's. (172.27.35.1 to 172.27.36.1) Do the same for the Start Address and End address. Click the update button.
Connect the Telo in place of the hub and reboot modem, Telo, Router.
If it still does not work, hook your network back as it was, with the hub in between the modem and router. Make sure everything works and you have both internet and ooma hub.
Connect the telo to the router as you would a pc. The telo should connect at this point. (you may have to power cycle router).
1. Reverted my network back to the way it was before I got the Telo, with the Ooma Hub in between my cable modem and my router.
2. Plugged the "To Internet" port of the Telo into my router's built-in switch (i.e. on the LAN side of the router) and powered up the Telo. The Telo got an IP address from my router, booted up, downloaded its firmware updates, rebooted, and I ended up with blue lights across the board (apart from the pulsating orange "Play" icon showing that there was the usual "Welcome to Ooma" activation voicemail waiting for me.
3. Powered down my cable modem, the Telo and the Hub. Removed the Hub and replaced it with the Telo (between my modem and router), powered up the modem, and then powered up the Telo. The Telo booted up and established its connections with no problem, and I got blue lights across the board.
I'm not sure why the Telo had trouble out of the box when set up in between the modem and router, but after following these steps this configuration worked fine for me.