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Can't install, Ooma logo off.

Posted: Wed Oct 07, 2009 6:24 pm
by tylercarroll
I'm trying to install my Ooma Telo and I can't get it to work. The Ooma logo light is totally off but the Reverse, Stop, Play and Forward lights are on.

What does that mean?

Re: Can't install, Ooma logo off.

Posted: Wed Oct 07, 2009 6:34 pm
by Groundhound
It may take awhile to download the latest firmware, give it about 20-30 min.

Re: Can't install, Ooma logo off.

Posted: Wed Oct 07, 2009 6:56 pm
by tylercarroll
Shouldn't it be blicking if it is downloading the update?

Re: Can't install, Ooma logo off.

Posted: Wed Oct 07, 2009 6:59 pm
by WayneDsr
It actually stays off for awhile during the update. But as Groundhound says, it should only take 30 minutes or so, unless you have a slow or busy internet connection.

Wayne

Re: Can't install, Ooma logo off.

Posted: Wed Oct 07, 2009 7:17 pm
by tylercarroll
You were right, that was it. Works great now.

Re: Can't install, Ooma logo off.

Posted: Wed Oct 07, 2009 9:14 pm
by southsound
Glad to hear that it's working well now! Welcome to ooma and to the forums. Lots of great people here! :cool: