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#24143 by murphy
Mon Oct 05, 2009 7:43 am
This can be done but do not activate the Telo before requesting the change.
You must call customer support to have it done.
#24157 by ggilman
Mon Oct 05, 2009 8:51 am
And when you do this, the new Telo will maintain the service level of your ooma hub (Core vs. basic, including "grandfathering" of services). Your old hub will be deactivated. It can be reactivated for $59.99. There is no charge to transfer account from hub to telo.

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