The router has a browser interface used to set up. I can either set the firewall policy to high/med/low risk or I can customize it. The high/med/low policies use packet filtering to block disallowed inbound traffic. My current setting is customized - for that I define a list of ports manually. It allows me to specify a port range, protocol, allow outbound, allow inbound and protocol# (don't know what that is but it is set to 0). I added the ooma ports to this list in my customized settings.
Both the router and the ooma hub run DCHP - I don't know if that's ideal?
I tried e-mailing and calling support on the phone this morning but spent half an hour on hold and gave up.
I tried plugging the phone into the hub instead of the scout and have the same problem - when I turned on my firewall and made a call, the call went through but then cut off after a few seconds.
Anyone seen this or have any ideas?
- Dennis P
- Ooma Moderator
- Posts: 1858
- Joined: Fri Apr 25, 2008 9:09 am
- Location: Palo Alto, CA
You could also try setting up ooma on the firewall's DMZ.
I tried setting ooma in the firewall's DMZ and this works - no dropped calls. However, since my network and computers are all downstream of ooma won't this put my whole network in the DMZ?
Thanks for your help!