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#966 by ooma_headhurts
Thu Nov 20, 2008 11:24 am
I am a very early ooma user. My hub worked great for months, then it just quit. I've got solid red lights on my ooma hub - the '1', '2', 'Play', and 'Fast Forward' buttons are all solid red.

Now, the doc says this means the phone line is not connected to the wall; fine. However, the phone line is connected to the wall. If I plug that line from the wall into my phone, I get dial tone. No problem. If I unplug that line from my phone and plug it into the 'wall' jack on the ooma, and then powercycle the ooma, I get the four solid red lights I mentioned above.

The ooma tab is also blinking red, even though my cable modem is up and running fine with DHCP and Internet connectivity.

I think the ooma hub hardware is dead...

Has anyone seen a similar problem with their ooma hub?

Thanks...
#968 by BigTV
Thu Nov 20, 2008 2:54 pm
Hello

can you please call the support line for this issue, did you recently have a storm in your area?

Thank you

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