Need extra help installing your Ooma Hub or Telo system? Let us know.
#16902 by dldugan
Sat Aug 22, 2009 4:03 pm
My Verizon number was evidently ported yesterday as all calls to the number give the message "All Circuits Busy". I can still make a call using the line.

It was my understanding that the Verizon number would now be ringing through to the OOMA hub. It is not. Any suggestions?
#16906 by dldugan
Sat Aug 22, 2009 4:50 pm
Didn't help. The tempory number is still active on the hub and calls can be made from the hub.
#16907 by niknak
Sat Aug 22, 2009 4:55 pm
if you did the complete reset by holding down the ooma tab on top while rebooting you may have to call cs to resolve this
#16910 by dldugan
Sat Aug 22, 2009 5:47 pm
Complete reboot didn' help so I will make the painful call tomorrow.
#16911 by niknak
Sat Aug 22, 2009 5:53 pm
sounds like the port is "half done"
hopefully ooma engineering can solve it right away
#16964 by dldugan
Sun Aug 23, 2009 8:15 am
Verizon ported the number on 8/22 and landline was dead on 8/23. Called OOMA support and only had to wait less than 10 minutes for a rep. There was a little problem with the English, but we finally were able to communicate. The call quality was terriible, fades and echoes. Not a very good advertisment for the service.

However, I guess porting is not so seemless. I was told that it would be at least the 24th before the number would be active and I should try it then.

It appears to me that OOMA already has the number as callers recieve a message that All Circuits are Busy. Verizon says this message is not coming from them.

If one expects a seemless port they may be disappointed.
#16969 by jimc28352
Sun Aug 23, 2009 8:42 am
dldugan wrote:Verizon ported the number on 8/22 and landline was dead on 8/23. Called OOMA support and only had to wait less than 10 minutes for a rep. There was a little problem with the English, but we finally were able to communicate. The call quality was terriible, fades and echoes. Not a very good advertisment for the service.

However, I guess porting is not so seemless. I was told that it would be at least the 24th before the number would be active and I should try it then.

It appears to me that OOMA already has the number as callers recieve a message that All Circuits are Busy. Verizon says this message is not coming from them.

If one expects a seemless port they may be disappointed.


I'm in the same boat since Fri morning. My ported number says its now disconnected. Hopefully Ooma will fix this Monday morning.
#17344 by noworries
Wed Aug 26, 2009 11:17 am
Did this ever get fixed? If so what did they have to do? Thanks! Having similar problems.

jimc28352 wrote:
dldugan wrote:Verizon ported the number on 8/22 and landline was dead on 8/23. Called OOMA support and only had to wait less than 10 minutes for a rep. There was a little problem with the English, but we finally were able to communicate. The call quality was terriible, fades and echoes. Not a very good advertisment for the service.

However, I guess porting is not so seemless. I was told that it would be at least the 24th before the number would be active and I should try it then.

It appears to me that OOMA already has the number as callers recieve a message that All Circuits are Busy. Verizon says this message is not coming from them.

If one expects a seemless port they may be disappointed.


I'm in the same boat since Fri morning. My ported number says its now disconnected. Hopefully Ooma will fix this Monday morning.
#17368 by dldugan
Wed Aug 26, 2009 5:00 pm
Yes, just as OOMA said, on Monday the porting was completed and the ported number started ringing through to the hub. 3 days seems to be a long time for this to have taken, but I suspect this was the result of the weekend.

Who is online

Users browsing this forum: No registered users and 6 guests