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#16797 by mcbleu
Fri Aug 21, 2009 11:24 pm
is there any thing special to know about buying a used ooma hub ?
Will I be able to update, change the 1st owner information ?
anyone has done that before ?

Thank you
#16799 by niknak
Fri Aug 21, 2009 11:32 pm
mcbleu wrote:is there any thing special to know about buying a used ooma hub ?
Will I be able to update, change the 1st owner information ?
anyone has done that before ?

Thank you


the previous owner would have to contact ooma to give permission to turn it over to you
#16811 by t4feb
Sat Aug 22, 2009 5:46 am
mcbleu wrote:is there any thing special to know about buying a used ooma hub ?
Will I be able to update, change the 1st owner information ?
anyone has done that before ?

Thank you


Its more trouble then its worth.
Just buy a new one.
I went through this buying 2 systems that were used and ended up sending them back because ooma told me there was nothing they could do unless the owner contacted them to turn the systems over to me. Lot of problems buying used. Hope this helps
#16840 by RN09
Sat Aug 22, 2009 9:46 am
I bought ooma system from Costco and only used the hub, no need for scout. It is still in the un-open box Thinking of selling it over ebay or craiglist.

I know buying the used hub will be headache but is it the same as buying a scount?
#16842 by WayneDsr
Sat Aug 22, 2009 9:53 am
And, back to topic, there should be no problem with buying a used hub as long as you know the previous owner, or at least know he will contact ooma and permit exchange. I believe a transfer fee ($25 comes to mind) is part of the deal.

Once the hub is connected it will auto update.

Wayne
#16843 by southsound
Sat Aug 22, 2009 9:54 am
Not at all. Many who buy the package and choose not to use the scout have lowered their costs doing this. Although there is a harware address built in to the scout I don't believe most scouts for sale online have ever been used. Be aware though that you won't get as much for the scout as you might expect. I've seen them going for $25 to $35 while a new one from ooma costs $69. I haven't used mine yet but I am keeping it because I may just put it in the kitchen to use as a remote for the answering function. YMMV.
#16846 by mcbleu
Sat Aug 22, 2009 10:03 am
I will ask the buyer to turn the account to me before I buy the ooma hub
Will let you know how it work
Isince she is selling the whole ooma hub + scoot for only $ 100
I thought it was worth it

Thank you for all the information

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