I just got my ooma yesterday. It installed fine and worked great day one. Then today it started giving me a busy signal or "your call cannot be completed" message when I would call the Ooma phone number, yet I was still able to dial out and check voice messages just fine using the ooma phone. I called the ooma phone number from my regular land line at home (busy signal), cell phone ("your call cannot be completed"), work (busy signal). Yet when I initially installed I repeatedly called the phone number and it worked great.
After I had the busy signal issue I added a second line to see if it was something weird with the first phone number. Well as soon as I added the second line all of a sudden the busy signal went away for the original phone number after having a busy signal all day long, and the second number also worked great.
Both numbers were then able to receive calls, but it was only temporary. A few hours later I started getting the same busy signals, and now on both phone numbers (when I would try to call the numbers.) And again I could dial out and check my voice mail using the ooma phone just fine I just couldn't receive a call, yet it was working fine on two occasions: 1) when I initially activated and 2) when I added a second phone number to my device. Nothing had changed with my internet connection or anything on my end during any of this time.
- Dennis P
- Ooma Moderator
- Posts: 1858
- Joined: Fri Apr 25, 2008 9:09 am
- Location: Palo Alto, CA