Remove 2nd Phone Number

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sahenry
Posts: 2
Joined: Tue Oct 28, 2008 2:34 pm

Remove 2nd Phone Number

Post by sahenry » Tue Oct 28, 2008 2:37 pm

I setup a hub with 2 phone numbers on it. How do I remove one or both numbers now?

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Bobby B
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Location: Palo Alto, CA
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Re: Remove 2nd Phone Number

Post by Bobby B » Thu Oct 30, 2008 9:50 am

Hi sahenry,

Right now we don't have a way to delete phone numbers from the ooma Lounge -- you can only move phone numbers between ooma devices. If you wish to remove a phone number from your account, you can contact ooma Support and they can go ahead and process the request.

Thanks,
Bobby
Bobby B

sahenry
Posts: 2
Joined: Tue Oct 28, 2008 2:34 pm

Re: Remove 2nd Phone Number

Post by sahenry » Thu Oct 30, 2008 1:25 pm

So if I add a personal number to my hub I need to contact support to remove it? Just want to make sure we are on the same page.

Thanks

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Remove 2nd Phone Number

Post by Bobby B » Thu Oct 30, 2008 2:10 pm

Yes, that's correct. The reason we have this restriction is numbers that are removed from an account are held on reserve for 60 days and we want to make sure we don't deplete our available phone numbers with a lot of constant adding/deleting of phone numbers. Also, there is a cost for ooma to set the outbound caller-ID information.
Bobby B

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