Need extra help installing your Ooma Hub or Telo system? Let us know.
#14510 by nolaguy
Sat Aug 01, 2009 1:31 pm
i have the sound up for it to ring. i set up the ooma and scout. i just set up the scout .

the hub was rining the other day when i called it from home. now i just put it back together and put up the scout and i get no rings. i had someone call me they can leave me a voice message but i get no ringing

btw i got the voice quality fixed thats perfect, its just not ringing thats the only issue now.
#14515 by murphy
Sat Aug 01, 2009 2:03 pm
Is the envelope button red?
If it is, push and hold until it goes out.
#14529 by southsound
Sat Aug 01, 2009 5:35 pm
Neither the hub nor the scout have their own ringers. Maybe someone turned off the ringer on the phones plugged into the ooma devices. Sometimes this happens when someone is trying to change phone volume and it accidently turns off the ringer.

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