Is this going to be typical of Ooma support? I can deal with a lot of issues in going with a small startup company. Not having 24/7 support is something I dont like but I can deal with. But I'm closing in on a week of waiting for an email response, having no status on my number porting and with two other unanswered questions.
Now I hated Vonage when I was with them and left for good reason - but at least they were there whenever I called, thats one good thing I could say about them. I'm about a week away from returning this thing and calling it a failed experiment.
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
We apologize that you weren't able to get through to customer support this past weekend - I've asked our support team to follow up with you to address any of your installation issues or porting questions.
If you have any other questions or concerns, feel free to post them here or email me by clicking the envelope icon next to my name.