Need extra help installing your Ooma Hub or Telo system? Let us know.
#693 by tommeeksfamily
Mon Oct 06, 2008 7:17 pm
Hi,

I just installed my hub, calls in and out are working normally. I want to set up my voicemail. I tried picking up the phone and pressing play - nothing happens. I tried dialing my home number, nothing either - just silence.

Any ideas>?

Thanks
Tom
#694 by trim81
Mon Oct 06, 2008 7:53 pm
tommeeksfamily wrote:Hi,

I just installed my hub, calls in and out are working normally. I want to set up my voicemail. I tried picking up the phone and pressing play - nothing happens. I tried dialing my home number, nothing either - just silence.

Any ideas>?

Thanks
Tom


Are you using the ooma with a landline?

If no, then dial 1 + your ooma number to acess your voicemail
#695 by tommeeksfamily
Tue Oct 07, 2008 3:38 am
Yes, I have a landline installed right now. We are moving to a dsl dry loop tomorrow, maybe that will help things.

I have an integrated router/dsl modem/wireless thing, perhaps that is the problem as well.
#703 by tommeeksfamily
Tue Oct 07, 2008 5:35 pm
Fixed it. My firewall logs were showing a UDP flood from the ip address of my hub. I increased the tolerance of UDP traffic per second. Now my voice mail works great. This probably was an issue because my dsl modem/router is the same device. Anyway, all set. Thanks just the same.
tm
#704 by Bobby B
Wed Oct 08, 2008 2:02 pm
Hi Tom, just curious - do you know the make and model of your router/modem combo? I'd be interested in learning more about its firewall capabilities.

Thanks,
Bobby
#705 by tommeeksfamily
Wed Oct 08, 2008 6:18 pm
Hey Bobby,

It is a 3Com OfficeConnect ADSL Wireless 11g Firewall Router. It is a dsl modem, router, wireless all in one device.

It has a pretty rich feature set but limited documentation, so I had to poke at it a bit to sort out the problem. Logs rock!

tm

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