Need extra help installing your Ooma Hub or Telo system? Let us know.
#12290 by juno
Mon Jun 29, 2009 8:23 am
Hi everyone, first time posting here. . .

I have both DSL and Cable. When I run ooma on Cable the bandwidth drops from 12mbps to 1mbps, but when I run ooma on DSL the bandwidth only drops from 3mbps to 2mbps. Does anyone have an explanation for this? The cable speed drop is very unusual providing that ooma only consumes .5mb.

I am completely puzzled. . .

Thank you in advance

-J
#12291 by atici
Mon Jun 29, 2009 8:26 am
Try running the ooma behind the router. Then there will be no drops in either case.
#12292 by juno
Mon Jun 29, 2009 8:31 am
atici wrote:Try running the ooma behind the router. Then there will be no drops in either case.


Hi Atici, this is the setup I have:

For DSL: Phone Line -> Ooma Hub -> Router/Modem -> PC

For Cable: Cable Line -> Modem -> Ooma Hub -> Router -> PC
#12293 by WayneDsr
Mon Jun 29, 2009 8:39 am
Try running both with:

dsl:
modem/router --> ooma and pc's

Cable:
modem--> router--> ooma and pc's

This setup should work best for you.

Your initial dsl map didn't look right with ooma in front of the modem.

Make sure you power cycle modem/router and ooma after connecting.

Wayne
#12294 by atici
Mon Jun 29, 2009 8:45 am
Yes, I was recommending what WayneDsr said. Also put ooma on a reserved ip address with DMZ (demilitarized zone) on your router configuration.
#12296 by juno
Mon Jun 29, 2009 8:58 am
atici wrote:Yes, I was recommending what WayneDsr said. Also put ooma on a reserved ip address with DMZ (demilitarized zone) on your router configuration.


Thank you everyone for your response.

I got the cable to replace the DSL, so I would not be using both as a permanent solution. It’s just that I still have two days before DSL cancelation goes in effect.

I will try power cycling it first thing when I get home.

Atici, can you please point me to some documentation on how to put ooma on the reserved ip . . . I know very little about all that stuff.

Thank you,

-J
#12298 by atici
Mon Jun 29, 2009 9:01 am
The point was to change the order of connections not simply power cycle.

For DMZ (demilitarized zone) setup check your router's manual.
#12299 by WayneDsr
Mon Jun 29, 2009 9:04 am
I would be interested which provided the best quality connection out of the box. Since you have both dsl and cable it would be interesting to see.

Thanks, welcome to the forums!

Wayne
#12300 by WayneDsr
Mon Jun 29, 2009 9:06 am
The point was to change the order of connections not simply power cycle.


YES, power cycling was the final step, you need to change the order first!

Wayne

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