The phone wiring in the house has been disconnected from the phone co.
Ooma hub is between the U-Verse modem and the Apple Airport and is connected to the phone line in the wall and a phone. Any help would be greatly appreciated.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
There are a couple of ooma moderators that visit here that may see your post and change it. But the rest of us can't do anything.
Since you've dropped your land line, do you have any backup? You might want to check into getting a pre-paid cell phone as backup in case your internet connection or power goes out.
I just talked to Sean and he needs to figure out your contact information so he can do the correction. I am emailing you now with Sean's email address. He'll have you up and running in no time.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Is the ooma tab on the hub blinking red?ciscole wrote:I think I may be having a similar issue, but I tried to setup my ooma w/out landline service. When I check the setup page, the msg I'm getting is: Phone Setup: We are waiting for your phone line to be configured for the ooma network. Anyone still up to help me reset this?
Are the Play > and Fast Forward >>| buttons on the hub solid red?
If you have no lights on the hub and power is connected, turn up the brightness control knob on the right side.
If you've configured without landline service, then you shouldn't need to connect the wall port to a working phone jack.
I think the message you're seeing is it's waiting for the ooma servers to register your line.
My setup page says: Phone Setup: Your phone line is configured for the ooma network
On page 40 of the User Guide (also available here: http://www.ooma.com/support/documentation.php), it says that if the Play and Fast forward buttons are solid red that the ooma hub is unable to detect that a phone line is plugged in. If the 1 and 2 buttons are solid red, then the hub is unable to register with the network.
If you've configured to use a landline and you don't have one available, you'll need to contact support. Call them right at 11:00 am ET.