Can I cancel my land line if I got a new number through ooma

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js14051
Posts: 3
Joined: Fri Jun 12, 2009 6:13 am

Can I cancel my land line if I got a new number through ooma

Post by js14051 » Fri Jun 12, 2009 6:15 am

I want to cancel my landline service and I did not port my number. Can I discconect service immediately?
Thanks

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Can I cancel my land line if I got a new number through ooma

Post by niknak » Fri Jun 12, 2009 6:19 am

Of course you can but do you have a contract?
Are you ready to give out a new number to all your friends and family?
Also, if you are using DSL for your ISP you cannot until you get your DSL line "dry looped"
Give us more information about you current setup and we can advise

js14051
Posts: 3
Joined: Fri Jun 12, 2009 6:13 am

Re: Can I cancel my land line if I got a new number through ooma

Post by js14051 » Fri Jun 12, 2009 8:09 am

I have cable internet provided through Time Warner. I am ready to provide my new number to my family and friends. I am not porting my old number through my landline provider. I am not sure about the contract question. Do you mean a contract with ooma or my landline provider (verizon)? I have only installed my ooma last night. I have a 60 day free trial of the Priemer and am planning on paying for a year in advance ($99) to extend this service. Other than that, there is no contract I am aware of.
thanks fo your quick response.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Can I cancel my land line if I got a new number through ooma

Post by southsound » Fri Jun 12, 2009 8:27 am

By all means you can cancel your Verizon service. It would be as if you were moving to another state or a non-Verizon area. The only gotcha (what others meant by contract) was if you were receiving special pricing from Verizon that required you to make a contract with them. In my case, I use Qwest for both my voice and DSL. I had to agree to a contract with them to get a great price on my DSL. But if I had only voice, I could tell them to disconnect and walk away. As you can. Since most telco's charge for the month in advance, you may even get a refund. Of course, it is always best to call the telco and make sure there are no surpirses.

Welcome to the ooma family! Make sure to visit the forum often and don't forget to spend that refund in a fun way!
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
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js14051
Posts: 3
Joined: Fri Jun 12, 2009 6:13 am

Re: Can I cancel my land line if I got a new number through ooma

Post by js14051 » Fri Jun 12, 2009 8:55 am

Thanks so much!

lohertz
Posts: 372
Joined: Fri Mar 06, 2009 8:42 pm
Location: Far West Burbs, Chicago

Re: Can I cancel my land line if I got a new number through ooma

Post by lohertz » Fri Jun 12, 2009 10:00 am

Welcome to Ooma!

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