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#111347 by lbmofo
Wed Jun 26, 2013 6:27 pm
As much as we'd like it, 0 defect rate can not be achieved over time. Companies can aim for it but will never get to 0%.
Unfortunately, you had to deal with this, I am sure very rare, phone port dead on arrival problem. Hope the rest of your Ooma experience will be a lot better.
#138745 by vmmatt
Sat Apr 01, 2017 4:22 pm
I'm having exactly the same issue as of 2 days ago. Had service for 2+ years. Phone service from cable company was disconnected 2 yrs ago. No changes to external/internal wiring, already tried resetting modem/router/ooma and no luck. Can get dial tone if Panasonic phone base is connected directly to ooma but not if I try to use wall jack. Any suggestions would be appreciated.
#138746 by oomamaniacal
Sat Apr 01, 2017 4:34 pm
vmmatt wrote:I'm having exactly the same issue as of 2 days ago. Had service for 2+ years. Phone service from cable company was disconnected 2 yrs ago. No changes to external/internal wiring, already tried resetting modem/router/ooma and no luck. Can get dial tone if Panasonic phone base is connected directly to ooma but not if I try to use wall jack. Any suggestions would be appreciated.


Have you had a lot of rain recently?

viewtopic.php?f=5&t=19630&p=132120&hilit=rain#p132105
#138748 by murphy
Sun Apr 02, 2017 2:21 am
vmmatt wrote:I'm having exactly the same issue as of 2 days ago. Had service for 2+ years. Phone service from cable company was disconnected 2 yrs ago. No changes to external/internal wiring, already tried resetting modem/router/ooma and no luck. Can get dial tone if Panasonic phone base is connected directly to ooma but not if I try to use wall jack. Any suggestions would be appreciated.


Disconnect all of the phones that are connected to the building wiring to see if one of them is causing a problem.

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