Need extra help installing your Ooma Hub or Telo system? Let us know.
#110841 by gizmoto
Tue Jun 11, 2013 6:37 am
Cannot get ooma tunnel to connect, using static ip, built in mac, internet connected, home port connected, ooma tunnel disconnected. Worked fine with Vizio router on same settings, new router will not. Router is PPOE, ooma connected to lan port.
Any help appreciated
#110884 by lbmofo
Wed Jun 12, 2013 6:59 am
Tell your router to always give your Ooma the same IP address based on Ooma's modem port MAC address (1 higher than the MAC address printed on the bottom of Ooma which is the Home port MAC address).

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