Need extra help installing your Ooma Hub or Telo system? Let us know.
#110919 by MapleOne
Thu Jun 13, 2013 4:52 am
ililg2003 wrote:SO I am good now.. yeah, I can now call At&t and wish them well !


Wait until you get the "We miss you letters"
I was with Bell and I found that part hilarious. They charge me 64 bucks for a home line, I call in to complain and they tell me I can strip it down to no calling features (not even call display) for $44 per month.

I asked them why so expensive and the girl said that with so many people leaving someone has to fund the network.

Now I have a gleam in my eye every time someone says they are leaving a big monopoly.
Last edited by MapleOne on Thu Jun 13, 2013 10:28 am, edited 1 time in total.
#110926 by Tuan
Thu Jun 13, 2013 10:19 am
ililg2003 wrote:I have phone again!!!

Welcome to Ooma. Enjoy the low phone bill and great voip.
#110933 by ililg2003
Thu Jun 13, 2013 3:56 pm
Update.. I have the blue light, I when I dial out I have dial tone, but the call never goes through... (tried with cell phone)
and when cell phone calls in , it rings but when you pick up its dead on other end, and the cell still "rings" as if I did not pick up..
#110935 by lbmofo
Thu Jun 13, 2013 4:11 pm
Let's try to fix the the dialing out part. If you did not enable 10-digit dialing at, you'd need to dial only 7 digits if the number being called is same area code as your Ooma number.

Do you have your Ooma device's "phone" port connected to a walljack? If so, stop doing that if you have not physically disconnected your house wiring from the phone company at the NID outside your home. Connect a phone directly to your Ooma's "phone" port.
#110937 by ililg2003
Thu Jun 13, 2013 4:29 pm
I have had ooma for almost 1.5 years on my Att DSL router, I have moved over to Motorola and Comcast... and I just cannot get it right.. is it a router setting? Ihave a intergrated router on both dsl/ 2 wire, and Comcast/Motorola

I have it hooked into jacks.. with success for all this time and now AARRGGGH I want to lose AT&T..

so it a router setting?

and I do have where I drop the 1 when dialing
Last edited by ililg2003 on Thu Jun 13, 2013 4:34 pm, edited 1 time in total.
#110938 by lbmofo
Thu Jun 13, 2013 4:32 pm
Plug a phone directly into your Ooma. Don't connect Ooma to your walljack because I am guessing you didn't disconnect your house wiring from the telephone company.
#110941 by lbmofo
Thu Jun 13, 2013 4:53 pm
I would check to see if your Motorola modem/router has updated firmware and do that first.
#110944 by lbmofo
Thu Jun 13, 2013 5:06 pm
You'd need to look up product support section of Motorola website or see if the modem/router device setup page has a way for you to do upgrade lookup.

By the way, here are a couple of examples of folks having issues with Motorola modem/router (Motorola Surfboard 6580):

Someone else was having issues with another firewall router and resolved issue by updating firmware:

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