ADT Security

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amorusocc
Posts: 12
Joined: Wed Apr 10, 2013 2:24 pm

ADT Security

Post by amorusocc » Sat May 04, 2013 2:47 am

Just to follow up to original post - telco fault still exists after alarm reset, ooma reset and porting.
Any suggestions? ADT reports test works fine, communication fine, do i have to just live with telco fault showing on my alarm panel ?
thanks everyone


viewtopic.php?f=2&t=15599

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: ADT Security

Post by murphy » Sat May 04, 2013 4:42 am

amorusocc wrote:Just to follow up to original post - telco fault still exists after alarm reset, ooma reset and porting.
Any suggestions? ADT reports test works fine, communication fine, do i have to just live with telco fault showing on my alarm panel ?
thanks everyone


viewtopic.php?f=2&t=15599
If the test had worked fine there would not be a fault on your alarm panel.
Since ADT says they got the data but you still have an error that suggests that the "kiss off" signal from ADT to your panel was not received by the panel.

Do you have the Telo set to alarm mode?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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