Changing Internet Provider

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mhmohlere
Posts: 4
Joined: Sat Jul 30, 2011 10:58 am

Changing Internet Provider

Post by mhmohlere » Thu Jan 31, 2013 12:55 pm

I have been with ATT DSL 6.0 and will be changing to Charter Cable Internet in the near future. What procedures must I follow in order to convert my Ooma connection to the new provider?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Changing Internet Provider

Post by murphy » Thu Jan 31, 2013 12:58 pm

mhmohlere wrote:I have been with ATT DSL 6.0 and will be changing to Charter Cable Internet in the near future. What procedures must I follow in order to convert my Ooma connection to the new provider?
If you have your DSL credentials (user name and password) stored in the Ooma box you will have to change the connection mode to DHCP. If your credentials are stored in the DSL modem you don't have to do anything.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

mhmohlere
Posts: 4
Joined: Sat Jul 30, 2011 10:58 am

Re: Changing Internet Provider

Post by mhmohlere » Sat Feb 02, 2013 6:18 pm

Forgive my ignorance but how do I determine if my credentials are stored in the Ooma box or conversely, the DSL modem?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Changing Internet Provider

Post by thunderbird » Sat Feb 02, 2013 6:55 pm

mhmohlere wrote:Forgive my ignorance but how do I determine if my credentials are stored in the Ooma box or conversely, the DSL modem?
Access Ooma Setup and click on the Internet tab. Make sure that Connection type: says Automatic. Then save. This will setup your Ooma Telo for the new Internet provider.

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