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#105953 by mhmohlere
Thu Jan 31, 2013 12:55 pm
I have been with ATT DSL 6.0 and will be changing to Charter Cable Internet in the near future. What procedures must I follow in order to convert my Ooma connection to the new provider?
#105954 by murphy
Thu Jan 31, 2013 12:58 pm
mhmohlere wrote:I have been with ATT DSL 6.0 and will be changing to Charter Cable Internet in the near future. What procedures must I follow in order to convert my Ooma connection to the new provider?

If you have your DSL credentials (user name and password) stored in the Ooma box you will have to change the connection mode to DHCP. If your credentials are stored in the DSL modem you don't have to do anything.
#106074 by thunderbird
Sat Feb 02, 2013 6:55 pm
mhmohlere wrote:Forgive my ignorance but how do I determine if my credentials are stored in the Ooma box or conversely, the DSL modem?

Access Ooma Setup and click on the Internet tab. Make sure that Connection type: says Automatic. Then save. This will setup your Ooma Telo for the new Internet provider.

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