Need extra help installing your Ooma Hub or Telo system? Let us know.
#103908 by duhmel
Wed Dec 05, 2012 4:26 pm
I've read many posts on disconnecting and thought I had it under control. I opened the ARRIS interface box, found the plugs and disconnected them but still got the dialtone in the house. I plugged a phone into the jacks on the interface box and nothing so I imagine that the interface to/from the telco is not in the interface box as I don't see any other possible wires. I did disconnect the blue and white/blue and nothing happened.

Next to the box are posts with a mess of cables.

I welcome any suggestions.

Marty
Attachments
IMG_0395 (960x1280).jpg
IMG_0395 (960x1280).jpg (254.17 KiB) Viewed 5128 times
IMG_0396 (960x1280).jpg
IMG_0396 (960x1280).jpg (200.07 KiB) Viewed 5128 times
#103917 by lbmofo
Wed Dec 05, 2012 5:14 pm
Do you have another box outside the house?

In the top pic, where do the blue wires with black sleeve go?

On the bottom pic, where do the blue and orange wires go coming out of the screws?
#103940 by duhmel
Thu Dec 06, 2012 10:14 am
No other box outside. These is a large distribution box inside the house that houses the cat5 distribution and probably phone distribution.

Wires on top sleeve photo are part of a larger wire which goes down through a large sleeve. The wires are attached to terminals labelled supply and return. I disconnected thm but dial tone was still in the house.

The blue/orange go into a white wire that I am sure goes into the house.
Attachments
IMG_0401 (1280x960).jpg
IMG_0401 (1280x960).jpg (206.72 KiB) Viewed 5084 times
IMG_0399 (1024x768).jpg
IMG_0399 (1024x768).jpg (132.32 KiB) Viewed 5084 times
IMG_0398 (600x800).jpg
IMG_0398 (600x800).jpg (79.9 KiB) Viewed 5084 times
#103941 by lbmofo
Thu Dec 06, 2012 10:19 am
duhmel wrote:The blue/orange go into a white wire that I am sure goes into the house.

Take the wires going into the house off of the screws and you should lose the dialtone.
Once you want that to be permanent, just clip the exposed metal leads and you'd be good.
If you have walljacks in the house that are meant for line 2 (orange pair), you may have to connect line 1 and line 2 together using butt splice connectors (orange to blue, white/orange to white/blue).

Who is online

Users browsing this forum: No registered users and 8 guests