Oriblems with disconnecting from telco

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duhmel
Posts: 7
Joined: Wed Dec 05, 2012 4:13 pm

Oriblems with disconnecting from telco

Post by duhmel » Wed Dec 05, 2012 4:26 pm

I've read many posts on disconnecting and thought I had it under control. I opened the ARRIS interface box, found the plugs and disconnected them but still got the dialtone in the house. I plugged a phone into the jacks on the interface box and nothing so I imagine that the interface to/from the telco is not in the interface box as I don't see any other possible wires. I did disconnect the blue and white/blue and nothing happened.

Next to the box are posts with a mess of cables.

I welcome any suggestions.

Marty
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lbmofo
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Re: Oriblems with disconnecting from telco

Post by lbmofo » Wed Dec 05, 2012 4:42 pm

What company provides the dialtone today?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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duhmel
Posts: 7
Joined: Wed Dec 05, 2012 4:13 pm

Re: Oriblems with disconnecting from telco

Post by duhmel » Wed Dec 05, 2012 4:44 pm

Carrier is Verizon

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lbmofo
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Re: Oriblems with disconnecting from telco

Post by lbmofo » Wed Dec 05, 2012 4:47 pm

Traditional Verizon or FiOS?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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duhmel
Posts: 7
Joined: Wed Dec 05, 2012 4:13 pm

Re: Oriblems with disconnecting from telco

Post by duhmel » Wed Dec 05, 2012 4:52 pm

OOPS

My mistake - carrier is AT&T

Landline only

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lbmofo
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Re: Oriblems with disconnecting from telco

Post by lbmofo » Wed Dec 05, 2012 4:56 pm

You have Uverse TV service and Uverse home phone with no modem inside the house?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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duhmel
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Joined: Wed Dec 05, 2012 4:13 pm

Re: Oriblems with disconnecting from telco

Post by duhmel » Wed Dec 05, 2012 5:02 pm

No I have Cox for TV and internet. I have only used AT&T for landline phone.

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lbmofo
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Re: Oriblems with disconnecting from telco

Post by lbmofo » Wed Dec 05, 2012 5:14 pm

Do you have another box outside the house?

In the top pic, where do the blue wires with black sleeve go?

On the bottom pic, where do the blue and orange wires go coming out of the screws?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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duhmel
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Joined: Wed Dec 05, 2012 4:13 pm

Re: Oriblems with disconnecting from telco

Post by duhmel » Thu Dec 06, 2012 10:14 am

No other box outside. These is a large distribution box inside the house that houses the cat5 distribution and probably phone distribution.

Wires on top sleeve photo are part of a larger wire which goes down through a large sleeve. The wires are attached to terminals labelled supply and return. I disconnected thm but dial tone was still in the house.

The blue/orange go into a white wire that I am sure goes into the house.
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lbmofo
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Re: Oriblems with disconnecting from telco

Post by lbmofo » Thu Dec 06, 2012 10:19 am

duhmel wrote:The blue/orange go into a white wire that I am sure goes into the house.
Take the wires going into the house off of the screws and you should lose the dialtone.
Once you want that to be permanent, just clip the exposed metal leads and you'd be good.
If you have walljacks in the house that are meant for line 2 (orange pair), you may have to connect line 1 and line 2 together using butt splice connectors (orange to blue, white/orange to white/blue).
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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