Need extra help installing your Ooma Hub or Telo system? Let us know.
#103876 by freezedried74
Tue Dec 04, 2012 4:11 pm
murphy wrote:
freezedried74 wrote:No luck so far. I rebooted my router and the Telo with no change. I am trying to access setup.ooma.com to setup my wireless adapter again but the page is down. Can anyone else access setup.ooma.com. I am getting an Oops! Google Chrome could not find setup.ooma.com error. Same issue in internet explorer. I am having no other issues with my internet. All other pages load fine.

setup.ooma.com is inside of your Ooma box. What you are seeing is usually caused by using OpenDNS for your DNS server.
Connect to

http://172.27.35.1


My ethernet cord was not fully seated that is why I couldn't access setup. I changed my channel to 1 in my router settings. The Telo is currently connected wirelessly. Hopefully no more problems.

Thank you
#103881 by lbmofo
Tue Dec 04, 2012 7:26 pm
If you find your router dropping wifi connection of Ooma, consider restoring router settings to factory default.
#103882 by freezedried74
Tue Dec 04, 2012 7:30 pm
My telo unit has hooked up wirelessly for a few hours now. It loses connectivity sporadically and the ooma symbol starts flashing red. When this happens I have no phone service. The unit ultimately connects itself again and everything then works. I haven't watched the ooma unit the entire time but I ave seen it flashing red 4 separate times in the last few hours. During this time I have been using my wireless Internet continuously with no interruptions. Any suggestions?
#103883 by lbmofo
Tue Dec 04, 2012 9:04 pm
Upgrade router firmware, restore router to factory default and start over on router setup.
#103891 by lbmofo
Wed Dec 05, 2012 9:48 am
If you want your Telo away from the router somewhere and your wifi adapter connection is not reliable and don't want to mess with router settings/new router, consider a powerline ethernet adapter. Here is a pretty good deal until tomorrow:

ZyXEL PLA401v3KIT HomePlug AV Powerline Wall-plug Adapter (Starter Kit - 2 units) Up to 200Mbps Item# N82E16833181122

http://www.newegg.com/

EMCJJGN43 promotion code ends 12/6/12

With promotion code pricing $37.99 (free shipping)
#115128 by TheOldGrouch
Fri Dec 06, 2013 2:32 pm
Only problem with a powerline adapter is that it cannot be powered through a ups, so if the power goes out, so does your Ooma.

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