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- Posts: 10
- Joined: Tue Jan 06, 2009 7:14 am
- Location: Prairie Village, KS
I'm thinking of upgrading my original Ooma to the Telo. What's involved?
I'm having issues with call quality (break up problems). Would the new device work better?
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
I don't think changing out the Ooma device would help. Hub is just as good as Telo on voice quality if your internet is good. Your quality problem is likely due to internet quality. Check this out: viewtopic.php?t=10023
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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- Posts: 108
- Joined: Tue Sep 08, 2009 5:02 am
- Location: Maryland
How long has it been since you power cycled your Ooma? We have a battery backup (UPS) that powers our Ooma. Just recently we were having call quality issues. Unplugging the Ooma for 2 minutes seemed to solve the problem. Electronic devices often respond well to a short nap.