Need extra help installing your Ooma Hub or Telo system? Let us know.
#103752 by jross
Sat Dec 01, 2012 3:00 pm
I'm thinking of upgrading my original Ooma to the Telo. What's involved?

I'm having issues with call quality (break up problems). Would the new device work better?
#103753 by lbmofo
Sat Dec 01, 2012 3:11 pm
I don't think changing out the Ooma device would help. Hub is just as good as Telo on voice quality if your internet is good. Your quality problem is likely due to internet quality. Check this out: viewtopic.php?t=10023
#103763 by feartheturtle
Sat Dec 01, 2012 9:27 pm
How long has it been since you power cycled your Ooma? We have a battery backup (UPS) that powers our Ooma. Just recently we were having call quality issues. Unplugging the Ooma for 2 minutes seemed to solve the problem. Electronic devices often respond well to a short nap.

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