Setup-Works Short Time-Blinking Red Light

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StillPointBlank
Posts: 2
Joined: Fri Nov 02, 2012 6:27 am

Setup-Works Short Time-Blinking Red Light

Post by StillPointBlank » Fri Nov 02, 2012 6:47 am

Newbie here. Followed the setup instructions for modem to router to Ooma telo. Got flashing red light for about 5 minutes then all blue. Made a phone call. Recieved a phone call. Setup voicemail.

Within 10 minutes the logo began to flash red and would never come back to blue.

Unplugged everything and went through the installation process again and received dialtone and made call. Within 5 minutes the flashing red logo was back and could not receive a dialtone.

Repeated process again and had same results.

Network at home is strong. All other devices work well. We have fiber run to our house and we get 40mbps (always constantly at that level).

Any suggestions? Thanks!

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Setup-Works Short Time-Blinking Red Light

Post by murphy » Fri Nov 02, 2012 7:02 am

You were supposed to let it set unused for at least an hour because it probably needed to download new firmware.
Let it sit and see if it eventually goes all blue.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

StillPointBlank
Posts: 2
Joined: Fri Nov 02, 2012 6:27 am

Re: Setup-Works Short Time-Blinking Red Light

Post by StillPointBlank » Fri Nov 02, 2012 7:06 am

OK...I guess I missed the hour part in the "easy setup guide"...hmmm.

Most of the posts/reviews I read didn't indicate it would take much more than 5 to 10 minutes for the entire process to work? I will try that...but not sure why all worked and then after one phone call (each setup time) it quit working?

Again...I will just set it up again and let it sit over night.

Thanks for the info!

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