Using OOMA with mutiple wired/wireless existing phones

Need extra help installing your Ooma Hub or Telo system? Let us know.
User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Using OOMA with mutiple wired/wireless existing phones

Post by lbmofo » Thu Oct 25, 2012 9:48 am

That would be the Premier Voicemail Forwarding feature https://www.ooma.com/app/support/featur ... -and-basic

You can do up to 3 emails addresses.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

atomarchio
Posts: 24
Joined: Thu Oct 08, 2009 5:08 pm

Re: Using OOMA with mutiple wired/wireless existing phones

Post by atomarchio » Thu Oct 25, 2012 1:24 pm

Is there a monthly fee for taxes with basic service? I am reading on these forums that the taxes are $5 month.

However, I have a friend who bought OOMA who says he pays nothing per month.

Please clarify. Thanks.

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Using OOMA with mutiple wired/wireless existing phones

Post by lbmofo » Thu Oct 25, 2012 2:19 pm

You can figure out your monthly taxes based on your zip code here: https://go.ooma.com/tax_calculator

Your friend must have one of the older devices named "Core." For new activations, no matter what kind of device, now, Ooma requires monthly taxes (Regulatory Recovery Fees).

Just for information, here is the write up of the different devices a while back: viewtopic.php?t=9245#p64442
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

atomarchio
Posts: 24
Joined: Thu Oct 08, 2009 5:08 pm

Re: Using OOMA with mutiple wired/wireless existing phones

Post by atomarchio » Thu Oct 25, 2012 3:49 pm

How long does it take to port my existing home phone number from Time Warner to OOMA? Do I cancel the Time Warner first before porting over to OOMA?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Using OOMA with mutiple wired/wireless existing phones

Post by murphy » Thu Oct 25, 2012 3:56 pm

atomarchio wrote:How long does it take to port my existing home phone number from Time Warner to OOMA? Do I cancel the Time Warner first before porting over to OOMA?
I can't answer your porting time question but do NOT cancel time Warner or you will lose the number. When the port completes Time Warner will be canceled automatically.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Using OOMA with mutiple wired/wireless existing phones

Post by lbmofo » Thu Oct 25, 2012 3:58 pm

Do not cancel your existing service before porting is done. Request porting from Ooma and once porting is done, your existing service will be automatically cancelled (phone portion of it). You can then call your existing service provider to confirm cancellation.

Porting from the big boys take about a week now (pragmatic view) or even less.

Start your port here: https://my.ooma.com/products/addons_details/port
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

atomarchio
Posts: 24
Joined: Thu Oct 08, 2009 5:08 pm

Re: Using OOMA with mutiple wired/wireless existing phones

Post by atomarchio » Fri Oct 26, 2012 10:16 am

Is the visual voicemail indicator on my phone Ooma basic or premiere? I just purchased the phone and have not purchased premiere yet?

Or am I getting this added (paid) feature of visual voicemail indicator on my phone which will go away once the trial period ends?

Please clarify. Thanks.

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Using OOMA with mutiple wired/wireless existing phones

Post by lbmofo » Fri Oct 26, 2012 11:46 am

No matter what phone you have, the indicator telling you you have voicemail is basic function.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

atomarchio
Posts: 24
Joined: Thu Oct 08, 2009 5:08 pm

Re: Using OOMA with mutiple wired/wireless existing phones

Post by atomarchio » Fri Oct 26, 2012 11:48 am

I purchased OOMA today and I am getting Caller Name with Caller ID. I am not planning on purchasing the premiere service but I noticed there is a 60-day trial.

Will I continue to get Caller ID name or will that go away after 60 day trial period?

Please clarify. Thanks.

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Using OOMA with mutiple wired/wireless existing phones

Post by lbmofo » Fri Oct 26, 2012 11:53 am

With Basic, Callerid is phone number only. But if you add contacts in my.ooma.com, when your contacts call, the name would show up as well.

You can opt in/out (cotinuation of Premier when free trail ends) here: https://my.ooma.com/account/services
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

Post Reply