Need extra help installing your Ooma Hub or Telo system? Let us know.
#102159 by lbmofo
Thu Oct 25, 2012 2:19 pm
You can figure out your monthly taxes based on your zip code here: https://go.ooma.com/tax_calculator

Your friend must have one of the older devices named "Core." For new activations, no matter what kind of device, now, Ooma requires monthly taxes (Regulatory Recovery Fees).

Just for information, here is the write up of the different devices a while back: viewtopic.php?t=9245#p64442
#102163 by murphy
Thu Oct 25, 2012 3:56 pm
atomarchio wrote:How long does it take to port my existing home phone number from Time Warner to OOMA? Do I cancel the Time Warner first before porting over to OOMA?

I can't answer your porting time question but do NOT cancel time Warner or you will lose the number. When the port completes Time Warner will be canceled automatically.
#102164 by lbmofo
Thu Oct 25, 2012 3:58 pm
Do not cancel your existing service before porting is done. Request porting from Ooma and once porting is done, your existing service will be automatically cancelled (phone portion of it). You can then call your existing service provider to confirm cancellation.

Porting from the big boys take about a week now (pragmatic view) or even less.

Start your port here: https://my.ooma.com/products/addons_details/port
#102238 by atomarchio
Fri Oct 26, 2012 10:16 am
Is the visual voicemail indicator on my phone Ooma basic or premiere? I just purchased the phone and have not purchased premiere yet?

Or am I getting this added (paid) feature of visual voicemail indicator on my phone which will go away once the trial period ends?

Please clarify. Thanks.
#102248 by atomarchio
Fri Oct 26, 2012 11:48 am
I purchased OOMA today and I am getting Caller Name with Caller ID. I am not planning on purchasing the premiere service but I noticed there is a 60-day trial.

Will I continue to get Caller ID name or will that go away after 60 day trial period?

Please clarify. Thanks.

Who is online

Users browsing this forum: No registered users and 7 guests