Upgrade to Telo from Hub version

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tuansacto
Posts: 7
Joined: Wed Aug 25, 2010 9:48 am

Upgrade to Telo from Hub version

Post by tuansacto » Mon Sep 24, 2012 9:26 am

If I want to upgrade my Hub to Telo version, do I have to do anything else besides register new hardware? I have premium service. Thanks,

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Upgrade to Telo from Hub version

Post by murphy » Mon Sep 24, 2012 9:38 am

If you decide to do that do NOT activate the Telo.
Call customer support and have them transfer your Hub account to the new Telo.
If you are not now paying taxes and fees on a monthly basis, because you had the original "core" system, you will be after the transfer to the Telo.

Core came with a Hub and a Scout in the same box.
The Scout does not work with a Telo.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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