I have tried unplugging the modular plug on the left box, but the dial tone still worked on my phone.
We tried unplugging the two bottom thick black wires on the right most box, and while the dial tone did go out on our phones, Ooma would not send a signal through so we assume these too were the wrong wires.
The top grey box is from a DSL line that Bell Canada installed for us about 3 years ago, but we're no longer using it. So we have 2 phone lines coming out, the unused DSL, and our regular phone. (We're on cable now). We also do have an alarm system so perhaps some of these wires are for that, however I've already installed a satellite box for the alarm system and advised the alarm company that I'd be disconnecting my phone line, so they already know about that and I no longer need to keep that active.
Any idea where to go from here?
Hmmm image isn't showing up for me, but here is the link:
So basically one black wire goes to the back of the panel and I don't have access to it. One splits into 8 small colored wires and those are all wired in the grey panel. And the last one is wired into the right most black box.
The connector plug on the left grey box does not seem to be connected to anything at all, the red and green wires there are just hanging loose and not connected to anything.
I wouldn't even know which of those 3 wires to cut!
Once you get to the point where all your walljacks are dead (you still have dialtone so you can check this pretty easily; make sure to check every walljack), then feed "phone" port of your Ooma device to a walljack via a phone cord (not the "wall" port of your Ooma device).
From the text that you have written so far, it's hard to determine what your goals are.
Are you trying to bring the cable Internet service to the Ooma Telo?
Are you trying to deactivate an old phone service, and is it still in active?
Are you trying to feed the Ooma phone service throughout your home or business?
Or all of the above?
I connected a DSL phone splitter in line using every possible combination of connecting, Line to Phone port, Line to Modem port. Backwards signal; phone signal from the Ooma Telo Phone port to the DSL filter Modem port to Line port, Phone port to DSL filter Line port, etc.hazelsmrf wrote:Oh sorry, what I'm trying to do is use my phone wiring to bring the Ooma phone service to the other phones (connected to jacks) in my house. The Ooma works fine plugged into the modem/router, that's not an issue. The phone service I currently have is still active, but should stop working in the next few weeks. I cancelled it a few weeks ago. A few years ago the local phone company came and installed a DSL splitter on my line so that I could use their high speed DSL service, and I think that's what's causing the issue... I've managed to disconnect the phone line from my house (no dial tone on any phone), but I don't think the Telo likes being plugged in to a DSL splitter (even if it's on the correct "phone" port).
You could try bypassing the DSL filter, but:
For each and every connection that I tested, the Ooma phone signal passed through the DSL filter and the phone signal was loud and clear.
I would be looking more closely at the house wiring phone connections at the Alarm phone connection setup. Sometimes these connections are more complex because of the connection requirements for alarm reliability during danger. So these connections have to be thought through more carefully.
If possible, you could temporarily try to move the Ooma Telo closer to where the other phone service enters the house. Then after disconnecting the other phone provider service, with a longer phone cord, temporarily input the Ooma Telo phone signal into the phone wiring where the other phone provider wiring was imputed. Then test your home's phone ports for the Ooma phone system signal.
Unfortunately I can't move the Telo to my electrical panel/phone connection area because I can't move the modem there, and I don't have the wifi adapter for it.
I think the easiest solution will be to just get a cordless system with extra handsets and just bypass my wiring, I could hire someone from the phone company to come do my wires, but then again I could just use that money towards new phones and the end result will be the same.