Need extra help installing your Ooma Hub or Telo system? Let us know.
#8532 by jafflsports
Mon Apr 27, 2009 7:39 am
I just purchased Ooma yesterday and I am having netwrok trouble. My current setup is as follows:

Arris Touchstone Telephony Cable Modem
>Netgear RangeMax Wireless N Router

I tried to setup the hub between the modem & router and that did not work. I also tried to setup the hub after the router, and that did not work either. I know how to get into both the router & hub interfaces. But I do not know what I need to change the settings to. Any help would be appreciated.
#8533 by murphy
Mon Apr 27, 2009 7:52 am
Did you go to the ooma website and register your system before you connected it to the internet?
#8536 by murphy
Mon Apr 27, 2009 7:57 am
Did you select integrate with a land line or operate without a land line?

If you selected integrate with a land line, that land line MUST be connected to the WALL jack of the hub before the red lights will go away.
#8540 by jafflsports
Mon Apr 27, 2009 8:13 am
I DID SELECT INTEGRATE.
I PLUGGED THE PHONE CABLE INTO THE HUB PORT FOR THE PHONE.

ARE YOU SAYING THAT I NEED TO PLUG A PHONE CABLE FROM THE HUB LABELED "WALL" TO MY TELEPHONY MODEM THAT I USED PREVIOUSLY FOR MY PHONE LINE?
#8542 by WayneDsr
Mon Apr 27, 2009 8:39 am
Yes, you need to have your old phone line connected to ooma via WALL port on ooma, otherwise ooma will not connect.

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