Appears incoming local calls to my Telo are toll calls

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sparkyguy3809
Posts: 6
Joined: Thu Jul 12, 2012 11:01 am

Appears incoming local calls to my Telo are toll calls

Post by sparkyguy3809 » Thu Jul 19, 2012 4:49 pm

New to Ooma Telo. Although I live in a State Capital (Springfield, IL), I was unable to select an Ooma number with a true local phone number prefex. I found it very strange that a City of 108,000 people would not have local Ooma numbers available. The closest available number was for Jacksonville, IL, approximately 35 miles away. Because of this, it appears that local calls made TO my Ooma number from my neighbors are considered toll calls for them, even though my next-door neighbor could be calling my house from 50 feet away. Has this been commented on before? If so, this is a pain in the butt (to put it as politely as I can).

Questions:
1. If this is correct, is there any way around this mess? I do not want to make friends and family pay extra to call my Ooma number.
2. When (and if) I port my existing hard-wired land-line number to Ooma, will it stay registered as a true "local" number (non-toll for neighbors & family), or will it be "seen" as a toll call for them?

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Appears incoming local calls to my Telo are toll calls

Post by lbmofo » Thu Jul 19, 2012 6:20 pm

1) One possible option is to get a Google Voice number and forward it to your Ooma number.
2) If you port your number over to Ooma, it would be just like before you ported it.

How to pick a local number: viewtopic.php?t=13996
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