Ooma supplied Network cable.

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tbeltz
Posts: 93
Joined: Fri Jul 13, 2012 6:41 am
Location: Michigan & Florida

Ooma supplied Network cable.

Post by tbeltz » Thu Jul 19, 2012 7:12 am

Is the network cable supplied by Ooma different that any other network cable other than being FLAT? I did not use it in my setup and was never able to get the unit to come up going from Modem to Ooma to Router?? In reviewing the Trouble shooting guide it says "The led at the top of the connector should be lit green"?? Does their cable have a built-in LED light in the network cable? Could my not using their cable for the one connection from the Modem to the Ooma port be my problem. I had no trouble when I ran it from a router port (using my own Cable) to the Ooma, it came up and is working fine. Thoughts or suggestions would be appreciated. Thanks

Cyberchat
Posts: 113
Joined: Wed Mar 23, 2011 2:01 pm

Re: Ooma supplied Network cable.

Post by Cyberchat » Thu Jul 19, 2012 7:48 am

All of the network cables you use should be CAT-5e or better which means they will be made up of twisted pairs of wires and shielded. Discard the flat network cable which came with the OOMA Telo and don't use it elsewhere in your network.

Network cables which aren't CAT-5e or better can act like antennas picking up a lot of signals and introducing them into your network communications causing errors, corrupted packests, retransmissions, ..., all of which cause quality problems with your VOIP system.
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thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Ooma supplied Network cable.

Post by thunderbird » Thu Jul 19, 2012 8:42 am

tbeltz wrote:Is the network cable supplied by Ooma different that any other network cable other than being FLAT? I did not use it in my setup and was never able to get the unit to come up going from Modem to Ooma to Router?? In reviewing the Trouble shooting guide it says "The led at the top of the connector should be lit green"?? Does their cable have a built-in LED light in the network cable? Could my not using their cable for the one connection from the Modem to the Ooma port be my problem. I had no trouble when I ran it from a router port (using my own Cable) to the Ooma, it came up and is working fine. Thoughts or suggestions would be appreciated. Thanks
The Green light that Ooma is talking about is located at the back of the Ooma Telo, at the Internet port. There are two light at the Internet port, and two light at the Home port. One usually is flashing and the other is usually solidly lit. The colors of the lights may very.

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