murphy wrote:The modem and router are new enough to both have automatic port configuration.
The user ID and password is in your router and Ooma was cloning them to make the connection.
Did you turn everything off while making your new connections?
Connect modem -> router -> Ooma
.............................|-> computer
(pretend the periods are not there)
Turn on the modem and wait until it finishes booting,
Turn on the router and wait until it is finished booting.
Turn on Ooma and wait until it goes online.
Turn on the computer.
Recently, there is loud noise in my voice landline when the modem is on. Five ATT truck rolls, including telephone and DSL technicians, could not locate the source of the problem. ATT asked me to take out the ooma to rule out the interference possibility. That was the reason I needed to take out ooma hub temporary.
Since this is a temporary setup, I do not need to put the ooma behind router/before computer.
The following is what I have done:
Connect modem directly to router:
Turn off modem
Turn off router
Disconnect Cat 6 cable from modem to ooma
Disconnect Cat 6 cable from ooma to router
Connect Cat 6 cable from modem to router (It’s modem port on modem to the modem port on router)
Turn on the modem and wait for all 5 lights turn green
Turn on the router. Wait 2 minutes. The two amber lights won’t turn blue.
Put the ooma back:
Turn off modem
Turn off router
Disconnect Cat 6 cable from modem to router
Connect Cat 6 cable from modem to ooma
Connect Cat 6 cable from ooma to router
Turn on the modem and wait for all 5 lights turn green. It took about one minute.
Turn on the router. All lights turn blue in one minute.
Internet is working. ooma is working.