Need extra help installing your Ooma Hub or Telo system? Let us know.
#94912 by Atulb
Sun Apr 15, 2012 8:06 am
I am trying to connect a new telo handset to ooma telo. I have the PIN.

The instructions say to press and hold the top right 'page' key for 3 seconds until it starts to flash. I tried it many times but the icon never flashes. I have rebooted several times (by disconnecting the power) and have done a reset by dialing *#*#099, with no success. Any suggestions?

AB
#94914 by murphy
Sun Apr 15, 2012 8:13 am
Hold the button until a female voice tells you registration mode is enabled.
#94916 by Atulb
Sun Apr 15, 2012 8:17 am
murphy wrote:Hold the button until a female voice tells you registration mode is enabled.



I held the button/icon for over 60 seconds and nothing happens.
#94918 by murphy
Sun Apr 15, 2012 8:23 am
Press the top left button. Does it speak the volume level? Silent, 1, 2, 3, 4 in sequence.
What firmware version do you have?
#94919 by Atulb
Sun Apr 15, 2012 8:30 am
murphy wrote:Press the top left button. Does it speak the volume level? Silent, 1, 2, 3, 4 in sequence.
What firmware version do you have?



Murphy - Thanks for your help!

The speaker icon does speak. How do I find out the firmware version. I have just connected a laptop to the home network port at the back and am accesing the ooma setup page but don't see the firmware version.

AB
#94920 by Atulb
Sun Apr 15, 2012 8:32 am
Atulb wrote:
murphy wrote:Press the top left button. Does it speak the volume level? Silent, 1, 2, 3, 4 in sequence.
What firmware version do you have?



Murphy - Thanks for your help!

The speaker icon does speak. How do I find out the firmware version. I have just connected a laptop to the home network port at the back and am accesing the ooma setup page but don't see the firmware version.

AB



I see version - 52474 next to my phone number. Is this the firmware version?
#94922 by murphy
Sun Apr 15, 2012 8:36 am
Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?
#94923 by Atulb
Sun Apr 15, 2012 8:40 am
murphy wrote:Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?



yes it cycles through 'do not distrub - on and off'.
#94925 by murphy
Sun Apr 15, 2012 8:44 am
Atulb wrote:
murphy wrote:Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?



yes it cycles through 'do not distrub - on and off'.

Does a quick press and release of the antenna key (upper right corner) say anything?
#94926 by Atulb
Sun Apr 15, 2012 8:45 am
murphy wrote:
Atulb wrote:
murphy wrote:Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?



yes it cycles through 'do not distrub - on and off'.

Does a quick press and release of the antenna key (upper right corner) say anything?



No it does not.

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