Outgoing CallerID name update

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nybigapple
Posts: 2
Joined: Thu Apr 12, 2012 5:13 am

Outgoing CallerID name update

Post by nybigapple » Thu Apr 12, 2012 5:16 am

I just setup my ooma last night. Everything is working great, but whoever owned the number before me, still has his name show up on the callerid. Approximately how long do I have to wait before the callerid info gets updated?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Outgoing CallerID name update

Post by murphy » Thu Apr 12, 2012 5:39 am

The usual answer to your question is up to 10 business days.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

rpiotro
Posts: 92
Joined: Fri Feb 10, 2012 4:57 pm
Location: 42º57'34"N 88º03'05"W

Re: Outgoing CallerID name update

Post by rpiotro » Thu Apr 12, 2012 6:59 am

murphy wrote:The usual answer to your question is up to 10 business days.
Ditto. Mine did not update after the 10 days. It still showed Yevgeny Drozdov. I called support and it was rectified after about five days.
"Well, are you talkin' about what it is you know or just repeating what it was you heard?"
Grace Slick

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