Cannot Dial Out - Only to 1-800 numbers

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jont717
Posts: 1
Joined: Sun Jan 01, 2012 9:00 am

Cannot Dial Out - Only to 1-800 numbers

Post by jont717 » Sun Jan 01, 2012 9:04 am

I just installed Omma Telo.

I can receive calls all the time. I cannot make any calls outbound unless it is a 1-800 number.

I can call all 1-800 without an issue.

If I dial *96 - then I can make any call without and issue. But I do not want to dial *96 every time and neither would my wife.

Any ideas?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Cannot Dial Out - Only to 1-800 numbers

Post by thunderbird » Sun Jan 01, 2012 10:07 am

jont717 wrote:I just installed Omma Telo.

I can receive calls all the time. I cannot make any calls outbound unless it is a 1-800 number.

I can call all 1-800 without an issue.

If I dial *96 - then I can make any call without and issue. But I do not want to dial *96 every time and neither would my wife.

Any ideas?
Within the next two weeks Ooma plans on making some server corrections to fix a problem with one way calling which I am experiencing also. But I don't know if that fix will correct your problem also??

You need to report your problem to Ooma Customer Support.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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